ask us anything

frequently asked questions

How long does it take for home delivery?

We use UPS and USPS for shipping. Once the item is given to the shipper will receive an email with the tracking number.

What courier do you use for deliveries?

We primarily ship orders using UPS and USPS. Depending on the destination and delivery requirements, we may occasionally use other trusted courier services.

I haven’t received a dispatch email/email confirmation?

Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain designsembroideredllc.com to your safe senders list.